Shipping and Return Policy
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 30 days of your purchase.
Sauce cannot be returned if the bottle has been opened.
We do not refund the original shipping and handling that you paid on the order.
If your order requires an exchange, you will need to pay for return shipping. For sauce orders, if the bottle is broken on arrival and you need a new product, you will not need to send back the original item and we will cover the shipping cost for the replacement item.
Accepted Methods of Payment
Credit Card (Visa, Master Card, American Express, Discover)
Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
All orders are shipped within 48 hours Monday – Friday 9am – 5pm.
We use USPS Priority to deliver our orders.
If you provide an email address with your order, we will send you a tracking number when it is received from the shipping carrier.
The rate charged for the shipping of your order is based on the USPS Priority rate. Before the final checkout page, you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.